ApplicationXtender Support Services
Portford provides a complete range of services for OpenText’s ApplicationXtender (formerly owned by OTG, Legato, and EMC), and our support services include:
Free Annual ApplicationXtender Health-Check
We offer our customers free annual health-checks to make sure your system is running smoothly:
- Investigate any reported issues
- Log any software incompatibilities between the ApplicationXtender and operating environment
- Identify any patches or hot-fixes that need to be applied
- Update the business of new software components and features
Portford’s ApplicationXtender Support Experience
We have been implementing and supporting ApplicationXtender products for nearly 20 years (since the OTG days) and trained and certified on all the different modules:
- ApplicationXtender Core (Web, Admin and Document Manager)
- Workflow Manager
- Reports Management
- Capture Package
- ApplicationXtender Connector
Access ApplicationXtender Support Cases and Resources
You can access Portford Support (via email, telephone) or use our on-line portal, which allows you to keep track, and update, all your cases and access software downloads and documentation.
Other Support Services
We also support Captiva and Kofax to provide you with a one-stop shop for support
Do More with ApplicationXtender
Check out our DocuNECT for ApplicationXtender solution to capture, discover and distribute information and documents.
