Client Services

Portford Solutions has a range of business process outsourcing services to provide a complete solution for your document related business processes. Our services team can work with you to put together a program that works for you and your process. Our Medical Device Tracking program is an example of how the Portford Cloud, our service team and DocuNECT technology are used to provide a complete solution.

  • Compliant Workflow
  • Mail Processing
  • Automated Correspondence
  • Automated E-mail/Faxing
  • Document and Image Management
  • Dashboard and Management Reporting
  • Device Disposition Audits
  • Technology

Automated Correspondence

There are a variety of types of correspondence that are generated in the follow up process. This can be very time consuming and DocuNECT will auto generate letters in an Adobe PDF format for your approval.

Automated E Mail/Faxing

Once you have approved the letter, it can automatically faxed or e mailed at the touch of a button.

Document and Image Management

We make use of the Portford Cloud to provide you access to information and documents anytime, anywhere.

21 CFR Part 11 Electronic Signatures

Compliant, audited workflows, combined with built-in 21CFRPart11 electronic signature, provide a clear, accessible data set for regulatory needs.

DocuNECT for Device Tracking

Medical Device manufacturers are required by the FDA to track certain types of devices from manufacture through the distribution chain to patients. The FDA released 21 CFR Part 821, which governs the requirements around the tracking process.

Dashboard and Management Reporting

Our cloud base solutions provide real time utilization reporting for Management and Operations.

Data/Documents Audits

We can create your existing Audit procedures or use our standard ones to ensure that you achieve the highest level of compliance.

Transition to the Cloud

If you have data and documents in an existing system and need help to migrate to our cloud solution, we can assist you with the migration and verification for compliance.

Managed Services

Portford offers a complete managed service that combines the cloud model with our call-center of trained specialists that will manage the entire process.