Kofax is leading provider of smart process applications that simplify the business critical First Mile™ of information intensive customer interactions. We combine market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.
Personnel Concepts Processes Sales Orders 87% Faster with Process Automation Solutions from Kofax
Kofax Capture automates and accelerates business processes by capturing all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering it all into your core business applications, processes and workflows. Whether your information is on paper or in electronic files, parked at a central office or scattered on desktops and remote offices throughout the world, Kofax Capture can help you handle it all.
Kofax Mobile Capture
The Kofax Mobile Capture Platform enables organizations to integrate powerful, interactive capture and process management capabilities into their mobile apps, which streamlines information-intensive interactions and extends self-service capabilities to customers. It turns smartphones into information capture devices, with more dynamic apps that “meet customers where they are” – when they want to be engaged and on their preferred channel. With the Kofax Mobile Capture Platform, organizations can improve customer service and accelerate transactions, all while driving greater revenue.
Kofax Transformation Modules
Kofax Transformation Modules (KTM) is an integrated platform of applications that streamline the transformation of different document types into structured electronic information, ready for delivery into business systems and processes. It replaces manual, error-prone and expensive document sorting, filing and data entry processes with assisted and automated document classification, separation and data extraction, significantly reducing labor costs, improving productivity and information quality, and accelerating throughput of data collection in support of business decisions and related processes.
KTM can be configured and trained to serve as a Touch-less Processing solution for certain applications. In this configuration, the system eliminates the time and human effort required to understand the intent of large volumes of similar documents and the related information on those documents. Once documents are accurately classified, data is extracted and the system automatically routes them to the appropriate systems and staff within the organization.
Smart process applications (SPAs) are a new category of software designed to support business activities that are people intensive, highly variable, loosely structured and subject to frequent change. They provide an essential link between systems of record and systems of engagement, or the ways in which customers interact with an organization. These systems of engagement include face-to-face interactions in branch offices, web portals, mobile apps and social media.
Kofax Robotic Process Automation (RPA)
Organizations that work like tomorrow engage human talent and digital workers collaboratively to drive business growth, competitive advantage and profits. Robotic process automation (RPA) fuels the digital workforce by creating and managing software robots that significantly reduce repetitive and information-intensive tasks that burden your human talent. Human employees can shift from being data gatherers and compilers to data users, focusing on more cognitive and strategic business initiatives.
Organizations ready to unlock even greater levels of efficiency and process optimization can adopt RPA with integrated “smart” automation capabilities such as cognitive capture, process orchestration, and analytics―laying the foundation for enterprise-wide Intelligent Automation. Intelligent Automation combines AI technologies with RPA to manage the world’s most powerful “total” workforce comprising digital workers and human talent.