In addition to providing the consulting and software products to implement document-related solutions, we also have a dedicated team that can help with post-implementation support. As a customer you have access to Portford’s support resources via telephone, email, or our online portal. In addition, we now offer hour banks that are blocks of hours that can be purchased to help with administration and system monitoring.
We support products from Kofax, OpenText and our own product DocuNECT.
If you are an existing Portford customer you can contact our customer service and support line at (949) 333 0402 press 2, or e-mail us at email@example.com for all support issues.
Portford’s Customer Support Center (https://support.portfordsolutions.com) provides existing customers with a secure online site for managing support cases for enterprise content management systems, capture software, and Portford’s own software components.
(949) 333 0402 opt 2
Click on the link below to access the DocuNECT Knowledge Center that has everything you need to install, configure and maintain your DocuNECT system.