Healthcare Agency Recoups 2,400 Hours of Productivity with AX

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By implementing ApplicationXtender , a behavioral healthcare agency has recouped 2,400 hours of productivity per year by cutting the time in half for processing 8,000 patient records per month across three locations.

The Challenge

The healthcare agency wanted to quickly search and retrieve documents directly within their EHR instead of having to pull paper medical records or train their support staff on document management software. After talking with a few other behavioral health agencies, they purchased 10 licenses of AX and entered into a new era of productivity.

ApplicationXtender Impact

  • AX stores approximates 270,000 documents across 50 document types with about 8,000 new documents being ingested every month
  • AX has eliminated the need to send more documents to offsite storage
  • AX saves a lot of headache for each Joint Commission audit held every two years
  • The EHR integration has enabled complete adoption across 13 physicians, 50-60 clinicians and the support staff