Link to our WebEx site we use for demos and support.
Login into our support portal to manage your cases.
The wiki is a complete online reference for the DocuNECT software product.
In addition to providing the consulting and software products to implement document-related solutions, we also have a dedicated team that can help with post-implementation support. As a customer you have access to Portford's support resources via telephone, email, or our online portal. In addition, we now offer hour banks that are blocks of hours that can be purchased to help with administration and system monitoring.
If you are a new customer and would like more information about our support services, contact our sales line at (949) 333 0402 press 1, or e-mail us at firstname.lastname@example.org.
If you are an existing Portford customer you can contact our customer service and support line at
(949) 333 0402 press 2, or e-mail us at email@example.com for technical issues and firstname.lastname@example.org for production-related issues.
Portford's Customer Support Center (www.portfordsupport.com) provides existing customers with a secure online site for managing support cases for enterprise content management systems, capture software, and Portford's own software components.